Didn't like what you bought? Don't worry! We've got you covered.
- We offer 7 days of easy returns and exchange.
- Kindly return the quantity of products for which the return/exchange request has been raised.
- Any damaged/wrong product received should be raised within 24/48 hrs after the delivery.
- Pickup details will be shared on your registered contact number through SMS/Email.
- Refunds will be initiated only once we receive the product to our warehouse.
- For COD orders, a refund will be initiated in the form of Store Credit.
- Refunds for prepaid orders will be initiated back to the original mode of payment through which the order was placed.
KINDLY NOTE: To maintain strict hygiene standards of our products, we do not accept returns on certain product categories such as sunglasses, socks & innerwears.
Return Policy
- Please keep the product in its original packaging, ensuring all tags are attached with the product.
- Shipping/COD charges will not be refunded.
- For returns, a single reverse shipment fee of ₹100 will be deducted from your refund, irrespective of the number of items in the order. This charge applies once per order, not per item.
KINDLY NOTE: ANY PRODUCTS PURCHASED UNDER BOGO/ANY SALE ARE NOT ELIGIBLE FOR RETURNS.
Exchange Policy
- Exchange of the product are subjected to the availability of sizes.
- Please Note: While placing an exchange for multiple products, please ensure to place the request for each product individually.
- Once the product is picked up, the exchange order will be processed and dispatched within 48/72 hours.
KINDLY NOTE: ONCE THE EXCHANGE ORDER IS DELIVERED THERE IS NO FURTHER RETURN OR EXCHANGE.
If you have any additional queries,
Please feel free to Call/Email us at:
Contact Number- +91-6363802383
Email ID-customercare@bananaclub.co.in
Mon-Sat | 10:00 AM - 06:00 PM